Thank you for choosing Aftermath Seeds! We appreciate your business and strive to make your shopping experience as smooth as possible. Please review our Shipping and Returns Policy to better understand our processes and procedures. By making a purchase on our website, you agree to this policy.
Shipping:
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Shipping Rates: We utilize Shopify's shipping integration to calculate shipping rates for your order. Rates are based on the size, weight, and destination of the package. These rates will be displayed during the checkout process and are subject to change without prior notice.
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Processing Time: Orders are processed and shipped out within 2 business days of receiving your order. Business days exclude weekends and public holidays. We will notify you via email once your order has been shipped, and provide you with a tracking number.
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Delivery Time: The estimated delivery time for your order will be displayed at checkout. Please note that this is an estimate and actual delivery times may vary depending on external factors such as carrier delays, customs clearance, or weather conditions.
Returns:
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Eligible Returns: We accept returns on unopened and unused products within 30 days of delivery. To be eligible for a return, the product must be in its original packaging, in the same condition in which you received it.
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Ineligible Returns: We do not accept returns on opened packages or misused products. We also reserve the right to refuse returns if the product shows signs of tampering, damage, or if any part of the packaging has been removed.
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Return Process: To initiate a return, please email us at info@aftermathseeds.com with your order number, the product(s) you wish to return, and the reason for the return. We will provide further instructions on how to proceed with the return.
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Refunds: Once we have received and inspected your returned product, we will notify you via email. If your return is approved, a full refund will be processed, and the credit will be applied to your original method of payment within 7-10 business days.
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Shipping Costs for Returns: You will be responsible for paying the shipping costs associated with returning your product. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
If you have any questions or concerns regarding our Shipping and Returns Policy, please do not hesitate to contact us at info@aftermathseeds.com. We are committed to providing exceptional customer service and will do our best to address your concerns in a timely manner.
Thank you for choosing Aftermath Seeds!
